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Spring 2018 – Mobile Strategy App – Charlotte Hornets (Charlotte, NC)

October 12, 2017
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Position OverviewThe mobile strategy intern will assist with crafting and implementing the overall strategy surrounding the Charlotte Hornets mobile platform. You will need to be in the office 20-40 hours a week. This is an unpaid internship. ?Essential Duties and ResponsibilitiesAssist with updating mobile app and maintaining the platformCommunicate with group of game day staff (“App Squad”) to assist with app-related issuesAssist with game day activation of mobile app featuresAssist with creating analysis on business metricsOther duties as assigned ?Required Skills, Experience, and AbilitiesThe qualifications listed below represent the credentials necessary to perform the essential functions of this position.Must be familiar with mobile apps with functionality such as mobile ordering, mobile wallets, or mobile ticketsPrevious guest services experience preferredFamiliarity with CMS platforms preferredThe ideal intern will be extremely detailed and organizedKnowledge of Excel functionsMust be available for at least 75% of events at the Spectrum Center each monthMust have strong interpersonal and communication skillsMust receive college credit.Students studying Business, Marketing or related fieldExperience working on a statistical project is beneficial.Experience with customer service or guest relations preferred. Possess a strong ability to prioritize tasks when given clearly defined goals and objectivesAble to maintain confidentiality and use disc ... Read More...