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Director, Ticket Sales & Service – Memphis Grizzlies (Memphis, TN)

October 12, 2017
Position Purpose The Director, Ticket Sales & Service works closely with the Vice President, Sales & Service, Director of Premium Sales and Manager of Group Sales to develop strategic sales and marketing plans for the department to achieve targeted sales levels.  This position will oversee the administration and implementation of all new sales strategies, initiatives and programs for partial and full season ticketing products as well developing and implementing a retention plan for season ticket holders.  The Director will directly supervise, motivate and coach the ticket sales and client service account executives to achieve sales goals.   Essential Duties & Responsibilities Strategic Planning & Implementation Works closely with the Vice President to develop strategic sales and marketing plans to achieve targeted sales and renewal levels.Continue to improve and implement MVP Loyalty Program to increase renewal rateOversee the administration and implementation of all sales strategies, initiatives, programs and tracking systems.Assist in the development of department group and premium sales strategies.Assist in the development of non-grizzlies event sales strategyCreate and cultivate a culture of accountability Staff Management & Development Manage, coach, and motivate ticket sales account executives.Create ongoing training program for account executivesFacilitate and lead discussions during regular sales me ... Read More...