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Box Office Manager – Citizens Business Bank Arena (Ontario, CA)

November 17, 2017
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Position Summary:This position will manage the daily operations of the box office. The ideal candidate will have proven experience in ticketing, staff management, and customer service. Position is responsible for all setup, maintenance, and management of all ticketing events for Citizens Business Bank Arena. This detailed oriented position requires excellent organizational skills, professional interaction with management personnel, vendors, clients of all levels. Must have an ability to work efficiently, accurately, effectively under pressure, and the ability to complete and prioritize tasks in a timely manner. Essential Duties and Responsibilities:Responsible for hiring, training, and managing of box office staff.Oversee and support ticket agents in their job functions as needed.Create, maintain, and modify ticketed events in Ticketmaster ticketing system.Generates & distributes the daily ticket count report for all shows.Works with General Manager to create event pricing, scaling, manifest creation and sales forecasts.Maintain event ticket inventory and placement of all ticket holds.Responsible for all accounting and reporting of revenue for all ticket sales.Prepares daily, weekly, monthly, quarterly and annual financial ticket reports.Maintain annual event schedule, ticket sales, drop counts, and total revenue reports.Prepares and presents final box office settlement report for each event.Responsible for box office safe and all monies inside.Responsible for compli ... Read More...